Accessibility
Accessibility Statement
Our commitment to building a website and product that as many people as possible can use, and how to tell us when something gets in your way.
Our Commitment
PureLogix.ai is committed to digital accessibility. We want our website, client portal, and admin tools to be usable by people with a wide range of abilities, including people who use keyboards, screen readers, magnification, voice control, and other assistive technologies.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our internal target. Accessibility is treated as part of “done,” not an afterthought.
What We Do
To work toward that target, our design and engineering practices include:
- Using semantic HTML and clear, logical heading order.
- Supporting full keyboard navigation with visible focus indicators and no keyboard traps.
- Providing labels, descriptions, and accessible error messages for form fields.
- Managing focus for dialogs and restoring it when they close.
- Providing a skip link to the main content and consistent landmarks.
- Aiming for sufficient color contrast and not relying on color alone to convey meaning.
- Respecting reduced-motion preferences.
- Providing meaningful alternative text for informative images and hiding decorative ones from assistive technology.
How We Test
We combine automated accessibility checks with manual review, including keyboard-only navigation and screen-reader spot checks, as part of building and reviewing changes. We continue to learn and improve, and we welcome feedback that helps us find issues we missed.
Known Limitations and Third-Party Content
Despite our efforts, some parts of the experience may not yet be fully accessible, and new issues can appear as the product evolves. Some features rely on third-party services (for example, scheduling or communications providers) whose accessibility we do not fully control. We work to choose accessible providers and to offer an alternative way to reach us where a barrier exists.
Feedback and Help
If you experience an accessibility barrier, or you need information or a service in a different format, please contact us at hello@purelogix.ai. To help us respond quickly, please include:
- The page or feature where you ran into the problem.
- A description of the barrier and what you were trying to do.
- The browser, device, and assistive technology you were using, if you know.
We take this feedback seriously and will work with you to provide the information or help you need.
Last updated: this draft has not yet been finalized for publication.